3CX Phone System Pro Subscription
3CX is a Windows phone system application that replaces everything a traditional hardware PBX or PABX does, and more.
The Pro edition adds advanced Call Centre features, Microsoft Exchange integration, and CRM integration for Salesforce, Microsoft Dynamics, Sage ACT!, SugarCRM and Google Contacts.
Boost a customer care agent’s productivity by reviewing real time queue and agent statistics – Supervisors can review the number of calls in a queue, how many calls have been answered or unanswered, average and longest wait-times and
more. Improve your customers satisfaction with the Call Back feature – customers can hang up after a configurable length of time and maintain their position in the queue.
Licenced by the number of simultaneous calls (SC) required, covering unlimited users. Includes 12 months of product updates and upgrades.
This is a subscription and must be repurchased/ renewed before expiry to continue using the product. No grace period is available and key will be revoked 7 days after expiry.